Medication to your hotel, within hours

Medication left at home

The most common request we receive from concierge desks: a guest has arrived without their regular medication, or has run out mid-stay. A doctor confirms the medication and dose — by video consultation where appropriate — issues a private prescription, and the medication is delivered to the hotel. Where a medicine sold abroad has a different name or formulation in the UK, the doctor prescribes the correct equivalent.

Prescriptions after a consultation

Any medication the doctor prescribes at a visit or video consultation can be delivered directly to your suite. For visits, many treatments can be started immediately from the doctor’s own formulary, with the remainder of the course delivered afterwards.

What we need

• The name of the medication, if known — a photograph of the packaging is ideal
• The prescribing doctor or clinic at home, if the medication needs confirming
• The guest’s name and hotel for delivery

Controlled drugs are subject to UK prescribing regulations; the doctor will explain what is possible during the consultation.