A doctor to your suite, from a clinic minutes away

How a visit works

1. Call or WhatsApp the clinic. You speak with the clinic directly. Tell us the patient’s name, the hotel or address, and what has happened.
2. The doctor comes from the clinic itself. We confirm the arrival time and the fee before the doctor leaves Montpelier Street.
3. A comprehensive consultation. Examination, treatment where possible on the spot, and a clear explanation of what happens next.
4. Everything follows to your door. Prescriptions delivered to the hotel, blood tests taken in your suite, referrals arranged into London’s private hospitals, and a follow-up by video after you fly home.

What the doctor brings

Each visiting doctor carries diagnostic equipment for examination and testing, and phlebotomy equipment for blood samples taken on the spot. Where medication is needed, a private prescription is dispensed by the clinic’s pharmacy and delivered straight to your hotel.

Discretion

Visits are made in plain clothes with an unmarked medical bag. The doctor announces themselves however you or the concierge prefer, and nothing about the visit is shared with anyone beyond the patient. For partner hotels, we agree the arrival protocol with the concierge desk in advance.

Who we see

Adults and children, guests and residents. A chaperone can be arranged for any examination on request. If the doctor believes hospital care is needed, we say so plainly and arrange it, including admission to London’s private hospitals.

Billing

Payment is by card at the visit. For partner hotels, visits can be charged to the room or a hotel account by prior arrangement. Itemised invoices and receipts are provided for every visit. Fees are published in full on the pricing page.